SRG Finance Prepaid Visa Card Privacy Policy.
PRIVACY AND INFORMATION COLLECTION
Collection of information
Indue and the Distributor may collect your personal information:
- to identify you in accordance with the AML Legislation or Visa scheme rules;
- to provide information about a product or service;
- to consider your request for a product or service;
- to provide you with a product or service;
- to assist in arrangements with other organisations in relation to the promotion and provision of a product or service or suspend its operation until it is provided;
- to perform administrative and operational tasks (including systems development and testing, staff training, and market or customer satisfaction research);
- to prevent or investigate any fraud or crime (or a suspected fraud or crime); and
- as required by relevant laws and scheme rules.
Absence of relevant information
If you do not provide some or all of the information requested, the Distributor or Indue may be unable to provide you with a product or service.
Providing your information to others
Indue and the Distributor may provide your information:
- to another member of its group;
- to any outsourced service providers (for example mailing houses, data switch service companies);
- to regulatory bodies, government agencies, law enforcement bodies and courts;
- to other parties as is authorised or required by law; or
- to participants in the payments system and other financial institutions for the purpose of resolving disputes, errors or other matters arising out of your use of your Visa Prepaid Card or third parties using your Visa Prepaid Card or card information.
Accessing your personal information
Subject to the provisions of the Privacy Act 1988 (Cth), you may access any of your personal information at any time by calling the Distributor or Indue. The Distributor or Indue may charge you a reasonable administration fee for access. This fee will be advised to you upfront in order for you to determine whether you wish to access your personal information. If you can show that information about you is not accurate, complete and up to date, the Distributor and Indue will take reasonable steps to ensure it is corrected so that it is accurate, complete and up to date.
Collecting your sensitive information
The Distributor and Indue will not collect sensitive information about you, such as health information, without your consent.